New Delhi Railway Station Parcel Office
The New Delhi Railway Station Parcel Office is a central facility for sending and receiving parcels through Indian Railways. Located on the Ajmeri Gate side of the station, near Platform 1, it is accessible via various modes of transportation. Below is a detailed guide to help you reach the Parcel Office smoothly, whether you are a first-time visitor or a regular commuter.
Your Navigation Guide For New Delhi Railway Station Parcel Office
The New Delhi Railway Station Parcel Office has two principal gates:
- Ajmeri Gate Side (East)
- Paharganj Gate (West)
The parcel office is positioned next to platform number one and thus, comes under the eastern ajmeri side entrance. This serves better for those seeking parcel services as there are no detours involved from the office.
Connecting via mingling buses or coming with City Metro adds to ease of access:
Underground Lines Going Through The Stop:
Yellow Line: North and South regions of Delhi are connected through commutation centers such as Connaughex ezound
Blue Line: Serving East West movement across different parts for commuting buses found inside delhi.
Airport Express Link:Easily reachable commoditised service allowing direct route from international terminals Indira Gandhi Airport upto meeting zone stopping over at ajmeri gate.
Actions To Take: Walk over using either yellow bus blades blue/purple trolley sections or hop onto airport Bus Voyger until disembarking at New delhi metro poiunt showing name sign along wardrobes turned over convertible doors while moving towards adashmiಹಲಿ
Once outside, the main station building is visible. The Parcel Office can be found a short distance from here, next to Platform 1.
Proceed towards the entrance of the station and search for signage directing “Parcel Office” or inquire with the staff for assistance.
Tip: A footbridge along with subways connects the metro station to the railway station, ensuring ease in transfers.
Arriving by Train to Reach New Delhi Railway Station Parcel Office
For travelers using trains scheduled to stop at New Delhi Railway Station:
After disembarking, check which platform you are located at.
Move towards Ajmeri Gate side (signage is clear).
Move towards Platform 1 where the Parcel Office is located.
Travelers arriving on Paharganj side should use foot overbridge or subway to reach Ajmeri Gate.
Tip: The station is quite big and busy, therefore make sure to follow signs on the ceiling to prevent getting lost.
Arriving by Bus to Reach New Delhi Railway Station Parcel Office
In India, city buses operate throughout New Delhi Railway Station connecting multiple regions:
Neat Bus Stops:
Tagore Road (serving restroom facilities on ajmeri gate side)
Minto road terminal
Steps:
Get down at any of these two bus stops.
Walk to Ajmeri Gate entrance of the station.
Enter into the premises and move towards platform one while following signs for the parcel office.
Advice: When handling large packages, it may be beneficial to employ the services of a porter at the bus stop or station entrance.
Arriving by Auto-Rickshaw, Taxi, or Private Vehicle
Set your destination to New Delhi Railway Station Ajmeri Gate.
Upon reaching, you will be dropped off close to the main entrance on Ajmeri Gate side.
Go through the station area and head towards Platform 1.
The Parcel Office is situated in the vicinity and is often easy to locate.
Note: Traffic bottlenecks are frequent around the station with blunt rush hours. Make sure to expect congestion and account for additional travel time.
Landmarks and Navigation
The Ajmeri Gate Entrance serves as an important landmark which is well known both among locals and transport personnel.
Once within, ask the railway personnel for “Parcel Office” or “Platform 1” as they would guide you accordingly.
The Parcel Office is generally located next to the major portion of the building with direct access through an exit as well as signboards clearly indicating its location.
Facilities Near The Parcel Office
Waiting Rooms: These include rest areas for passengers or those who wish to drop their parcels off with someone accompanying them.
Food Stalls: A variety of snacks and meals available.
Restrooms: Located throughout the station including near The Parcel Office
Porters: Readily available for large burdensome packages.
Helpful Tips
To reduce time spent accessing the counter always approach from Ajmery gate side
Allocate additional time during public holidays, weekends, and festive seasons as there is likely to be increased pedestrian traffic.
Have all parcel documentation set aside in order to streamline processing.
If in doubt, assistance can be provided: Auxiliary railway employees and security officials are positioned at various locations and can offer directions.
Summary Table: Quick Access Reference
Summary Table: Quick Access Reference
| Mode of Transport | Nearest Access Point | Walking Time to Parcel Office | Key Instructions |
| Metro | New Delhi Metro (Ajmeri Gate) | 5–10 minutes | Exit at Ajmeri Gate, follow signs |
| Train | Any platform, NDLS | 5–10 minutes | Move to Ajmeri Gate, Platform 1 |
| Bus | Tagore Road/Minto Road | 8–10 minutes | Walk to Ajmeri Gate, enter station |
| Auto/Taxi/Private Car | Ajmeri Gate entrance | 2–5 minutes | Enter at Ajmeri Gate, go to Platform 1 |
Final Advice
To reach the New Delhi Railway Station Parcel Office seamlessly, it is best approached via the Ajmeri Gate entrance. As you approach the gates, make sure to follow the signs leading towards platform one. The region is served by metro lines, trains, buses, as well as road access from various parts of Delhi and NCR. The staff are very accommodating for new visitors. Clear signage offers guidance throughout the station. It is always advisable to account for heavy traffic and other crowd fluctuations in addition to expecting delays, allowing sufficient time alongside keeping documents ready for hassle-free processing at the parcel office designated counter.
Related Posts
A Hub of Activity in the Past
In the pre-internet age, the parcel office was a vital lifeline for countless families across India. People would entrust their precious belongings to the railway’s care, sending parcels to loved ones in far-flung corners of the country. From gifts and letters to essential supplies, the parcel office handled a wide range of items.
A Slower Pace of Life
Today, the office’s activity has dwindled significantly, a testament to the rapid advancements in technology and transportation. The convenience of courier services and online shopping has made traditional parcel services less essential. However, the office still sees a steady stream of customers, mostly elderly individuals who prefer the reliability and security of the railways.
A Nostalgic Experience
A visit to the parcel office is like stepping back in time. The vintage furniture, the worn-out record books, and the patient staff members create a nostalgic atmosphere. The office’s walls are adorned with old photographs, capturing the bustling scenes of the past when the station was a hive of activity.
More Than Just a Parcel Office
Beyond its primary function, the parcel office has also become a popular spot for tourists and locals interested in exploring the city’s history. Many visitors come to the office simply to experience the unique ambiance and learn about the city’s transportation heritage.
A Symbol of Resilience
Despite the decline in its usage, the New Delhi Railway Station parcel office remains a symbol of resilience. It stands as a testament to the enduring nature of the Indian Railways and the city’s rich history. As the city continues to evolve, it is essential to preserve such historical landmarks to ensure that future generations can appreciate the city’s past.
FAQ’s For New Delhi Railway Station Parcel Office
1. Where is the Parcel Office located at New Delhi Railway Station?
The Parcel Office is situated on the Ajmeri Gate side of the station, close to Platform 1. Use the Ajmeri Gate entrance for the most direct access.
2. What are the working hours of the Parcel Office?
The Parcel Office generally operates from 8:00 AM to 8:00 PM, seven days a week. However, timings may vary on public holidays and special occasions.
3. What documents do I need to book or collect a parcel?
You will need a valid government-issued photo ID for booking a parcel. To collect a parcel, you must present the Parcel Way Bill or Luggage Ticket issued at the time of booking.
4. Can I send any type of item through the Parcel Office?
You can send most personal, household, and commercial items, including motorcycles and two-wheelers. However, hazardous, flammable, or prohibited items are not allowed.
5. How do I book a parcel at the office?
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Visit the Parcel Office with your item.
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Fill out the booking form (Forwarding Note).
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Submit the form and parcel at the counter.
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The parcel will be weighed, and charges will be calculated.
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Pay the charges and collect your receipt.
6. Can I book a parcel van or lease space for large consignments?
Yes, booking of entire parcel vans and leasing space for bulk consignments is possible. Contact the Parcel Office staff for details and procedures.
7. How do I track my parcel?
You can track your parcel using the Progressive Reference Record (PRR) number provided on your booking receipt. Tracking can be done at the Parcel Office counter or through official railway inquiry systems.
8. Can I book my bike or scooter as a parcel?
Yes, two-wheelers can be booked as parcels. You must provide vehicle documents and a valid ID. After the parcel arrives at the destination, collect it within the stipulated time to avoid extra charges.
9. What happens if I don’t collect my parcel on time?
If you do not collect your parcel within the specified time (usually 6 hours after train arrival), you may be charged a penalty for delayed collection.
10. Are porters available to help with heavy parcels?
Yes, licensed porters are available at the station to assist with carrying and loading heavy parcels. Charges should be discussed and agreed upon in advance.
11. What should I do if my parcel is delayed or missing?
If your parcel is delayed or missing, visit the Parcel Office with your PRR number and booking details. The staff will assist you in locating or resolving the issue.
12. Can I book parcels in advance?
Yes, you can book parcels in advance, typically up to 120 days before your planned dispatch date.
13. What are the charges for parcel services?
Charges are based on the weight, size, and destination of your parcel. The Parcel Office will weigh your item and inform you of the applicable charges before booking.
14. Is the Parcel Office open on public holidays?
The Parcel Office is generally open on most days, but hours may be reduced or changed on public holidays. It’s best to check or plan ahead during festivals and national holidays.
15. Are there any special services for urgent parcels?
Yes, some trains offer expedited parcel services for urgent shipments. Inquire at the Parcel Office for availability, eligibility, and charges.
16. Can I walk or cycle to the Parcel Office if I am nearby?
Yes, the Parcel Office is accessible by foot or bicycle from nearby areas. Enter through the Ajmeri Gate side for the shortest route.
17. What safety tips should I follow at the Parcel Office?
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Always keep your receipts and documents safe.
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Do not hand over parcels or payments to unauthorized persons.
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Use only official counters and avoid touts or unauthorized agents.
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Report any suspicious activity or harassment to railway authorities or security personnel.
18. Is there a contact number for parcel-related inquiries?
You can inquire about parcel services at the railway inquiry counters or by calling the general railway inquiry number.
19. Can I pay for parcel services by card or only cash?
Most Parcel Offices accept both cash and card payments, but it’s advisable to carry some cash as backup.
20. What should I do if I have a complaint about the Parcel Office?
If you have any issues, approach the Parcel Office supervisor or lodge a complaint at the railway station’s customer service desk.